Personal Profile

I have learnt and demonstrated leadership skills during my career in a variety of customer service jobs. This helped me improve my communication skills and contribute towards team goals. I always strive to make the right decision that will benefit myself and others around me, I believe that I am mature and can deal with working in a business and challenging environment. I have had the privilege of a UK and an international education in the Middle East where I spent part of my secondary education and childhood. I studied with students from all over the world allowing me to appreciate cultural diversity and increasing my worldly knowledge. I can speak and converse in several languages (English, Urdu and Arabic).

Key Skills
  • IT Literate (Microsoft Word, PowerPoint and Access
  • Customer service experience
  • Experienced administrator
  • Good communication skills
  • Able to work autonomously and as part of a team
  • Ability to multi task

Work Skills

Birmingham (UK) National Exhibition Centre (Epos First Limited)

2018 - 2020

  • I was responsible for achieving the highest sales target in my team
  • Working as part of a team
  • Demonstrating and presenting products
  • Welcoming and advising customers
  • Following up customer sale
  • Arranging orders and delivery

Construction Exhibition Ricoh Arena UK

2016 - 2017

  • Greeting customers and welcoming them to stand
  • Handing out leaflets
  • Advising customers on company products
  • Working with international construction companies in the UAE and Iraq
  • Responsible for managing the stand at the exhibition

Receptionist – Lookers Car Showroom Vauxhall

2015 - 2016

  • Greeting customers and answering the telephone
  • Managing incoming and outgoing post
  • Data inputting and administrative duties
  • Updating customer records on computer

Administrator – The Bosnia and Herzegovina UK Network

2013 - 2013

  • Registering clients onto a database
  • Receiving incoming calls and making calls to clients
  • Typing letters and correspondents to clients
  • All general admin duties,


Education and Training Year
Matthew Bolton College – Birmingham (UK)
  • Level 2 – Teaching and Supporting Learning in Classrooms
2014 - 2016
North City College, London
  • Level 1 – Child Care Course
2012 - 2013
Gresham College – London
  • BTEC National Diploma in Travel and Tourism
2010 - 2011
Open University (Six Months Online)
  • TEFL (Teaching English as a Foreign Language)
2009 - 2010
St. Michael International School – Saudi Arabia
  • Secondary Education including Maths and English
2005 - 2009


In my spare time I am involved in community and charity work. I volunteer with my local church supporting and helping run a foodbank service for the local community in addition to supporting community events generally.

I enjoy reading and spending time with my family. I love to travel as well and have been to many countries although I’d love to see every country in the world as I love learning about new cultures, languages and immersing myself on the richness that travel has to offer.

Contact Us


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