Personal Profile
A dedicated worker with a background in customer services. Accustomed to working in demanding fast paced roles. A quick learner who recognises every event as a potential learning opportunity. Now looking for an opportunity to further develop my skills and career.
Key Skills
- Professional and approachable
- Well presented
- Good communication skills
- Cash Handling experience
- Bi-lingual, fluent in English and Arabic
- Computer literate, competent with Microsoft Office
Work Experience
Warehouse Operative, Amazon.co.uk
- Computer literate, competent with Microsoft Office
- Quality assurance
- Keeping records of stock
- Team Leader
Senior Business Associate, RBS
- Investigating accounts & payment plans (telephone based)
- Multiple software programmes
- Compliance - legislation & FCA regulations
- Discussing confidential financial matters with customers
- Processing payments/withdrawals
Sales Assistant, Halfords
- Serving and advising customers
- Utilising a mobile computer, scanner, and printer
- Giving information on products and prices, and pricing merchandise
- Unloading lorries and unpacking pallets
- Locating stock and placing on shelves
- Promoting special offers
- Handling complaints and passing them on to a manager
F&B Assistant, Marriott, Kensington
- Waitering and bar-tendering in the restaurant/bar and function rooms
- Ensuring high standards of presentation and service
- Serving and entertaining customers
- Cleaning and maintaining the hotel facilities and equipment
Hobbies & Extra Curricular
I'm a keen runner and have taken part in 3 mini-marathons. I enjoy keeping fit and both playing & helping out at a local community football club on Sundays. I am a mentor at the community centre and through sports & love to help the young children build character & confidence.
I have also recently joined the Territorial Army (210 Air Defence Unit) and am enjoying learning about military discipline & the role volunteers play. The teamwork ethic is second to none.
For relaxation, I play the piano & enjoy learning to cook. Although these 2 are completely different activities, both improve my skills & require a different approach to learning. The piano requires focus and persistence whereas the cooking is all about having fun but learning via trial & error.
Education
| Education and Training | Year |
|---|---|
| East London Metropolitan College | |
Seetec
|
2015 |
Kensington College
|
2011 - 2013 |
Platinum training
|
2010 - 2011 |
| Hammersmith Academy General Certificate of Secondary Education (GCSE)
|
2007 - 2009 |
Contact
Please either call or use the form below to contact me. I look forward to hearing from you.
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Social Media Presence:
Feel free to have a look at some of my social media profiles, which feature work samples as well as other projects I've been involved with.
